Terms and conditions Terms and conditions

Terms used on this website

‘We’, ‘I’, ‘us’, ‘Ethical Bags’ or ‘ethicalbags.co.uk’ refers to our business, Ethical Bags. The address for this business is 241 Station Rd, Kings Heath, Birmingham, B14 7TF.

‘You’ refers to you, the customer or visitor to our website.

How to use this website

Online shopping is easy! Browse for items, add them to your basket, and checkout using Google Checkout. You will receive confirmation of your order via email, if you have supplied a valid email address.

When confirmation of your order is received, this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

If an item is unavailable, we will substitute it with a similar item. If you are unhappy with this item, please notify us and follow the returns process. In this event we will refund your postage costs (please note, we can only refund first or second class postage, not recorded delivery or delivery by courier).

About Google Checkout

Google Checkout is a faster, more secure way to buy from stores across the web using a single username and password.

When you have finished shopping and are ready to pay, click on the Google Checkout button. You will then need to sign in to Google Checkout with your Google Checkout username and password. If you do not already have a Google Checkout account, you can create one. This will be the only time you need to enter your details.

You then confirm your delivery and payment information with a simple click on the ‘Place your order now’ button.

For more information, visit the Google Checkout website.

Prices

The total cost of your order is the price of the goods plus delivery. All prices include VAT where applicable. We reserve the right to alter prices without notice.

Refusal of transaction and eligibility to transact

To be eligible to purchase products on this website and lawfully enter into and form contracts on this website, you must:

  • Register by providing your real name, e-mail address, payment details and other requested information
  • Be over 18 years of age
  • Stipulate a delivery address in the United Kingdom. Please note that PO Box numbers, hotels and accommodation addresses cannot be accepted
  • Possess a valid credit or debit card issued by a bank acceptable to us

We reserve the right to refuse to process a transaction or unwind or suspend any transaction after processing has begun.

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